Microsoft Dynamics CRM Online is a web-based monthly subscription solution hosted and managed by Microsoft. With this solution, a customer’s data is stored in Microsoft® data centers and the application and underlying systems are operated and maintained by Microsoft. There are no unique server CAL requirements for the Microsoft Dynamics CRM Online service; rather customers pay a monthly fee for each unique user accessing the Microsoft Dynamics CRM Online service. The licensing model also does not support device based subscription licenses.

The alternative online option is partner-hosted Microsoft Dynamics CRM. In this particular case, the service provider licenses the software directly from Microsoft utilizing the Service Provider Licensing Agreement (SPLA). The service providers package the CRM functionality in a solution they sell directly to end customers.

In the case of an on-premises deployment, the business application software is sold to customers through a Microsoft licensed reseller. The on-premises deployment is managed by a customer’s IT department and requires a CRM server license and CRM user / device CALs for each user / device access to the Microsoft Dynamics CRM application.Microsoft CRM Online is a flexible business application that helps organizations increase their businessproductivity and enhance connections across people, processes, and different enterprise systems. It delivers the same functionality and value as an on-premises deployment, but with the added benefits of:

 Real-time and actionable insight into the success and effectiveness of those online campaigns.
 

•  The ability to manage, track and optimize keyword searches and related Internet campaigns.
   
• Research & bid on keywords using search engine optimization
   
• Rapid Time to Value: Meet tight time to market requirements that may challenge in-house resources Management Simplicity: Minimize your need to manage multiple vendors or internal support resources thanks to ongoing application monitoring and maintenance Improved Quality of Service: Obtain reliable performance supported
  by a financially-backed 99.9 percent service level agreement (SLA) Flexibility: Scale the number of users up or down based on your need Cost Predictability: Change capital expenditures into predictable operating expenses

What Features Does It Have?

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  How Does It Work?
   

What Does It Allow Me To Do?

• Provide marketing ROI via click-through and conversion rates

• Effortlessly create and manage online campaigns

• Research & bid on keywords using search engine optimization

• Seamlessly capture sales leads from the Web using pages hosted by Microsoft

• Unify search engine intelligence with CRM analytics to optimize campaign performance 

Internet Marketing is:

•  The capture of those clicks and impressions and the subsequent conversion to leads and revenue. 

• The ability to manage, track and optimize keyword searches and related Internet campaigns. 

• Real-time and actionable insight into the success and effectiveness of those online campaigns.